OnSkil Terms and Conditions


Effective from 1st October 2021

Terms of use

www.onskil.com (the “Site”) is owned and operated by OnSkil Ltd and is made available to you on the following terms and conditions. By using the Site and the Services available on it you are deemed to accept these terms and conditions and any additional terms and conditions which expressly apply to services and information provided by third parties.

By creating an OnSkil account, whether through a mobile device, mobile application or computer (collectively, the “Service”) you agree to be bound by (i) these Terms of Use, (ii) our Privacy Policy, and our Cookie Policy each of which is incorporated by reference into this Agreement, and (iii) any terms disclosed and agreed to by you if you purchase additional features, products or services we offer on the Service (collectively, this "Agreement"). If you do not accept and agree to be bound by all of the terms of this Agreement, please do not use the Service.

We may make changes to this Agreement and to the Service from time to time. We may do this for a variety of reasons including to reflect changes in or requirements of the law, new features, or changes in business practices. The most recent version of this Agreement will be posted on the Service under Settings and also on OnSkil.com, and you should regularly check for the most recent version. The most recent version is the version that applies. If the changes include material changes to your rights or obligations, we will notify you at least 30 days in advance of the changes (unless we’re unable to do so under applicable law) by reasonable means, which could include notification through the Service or via email. If you continue to use the Service after the changes become effective, then you agree to the revised Agreement.

Who we are and how to contact us

The Site is operated by TWRG Holdings Ltd (“We”, “Our” or “Us”). We are registered in England and Wales under company number 6381352 and have our registered office at The Old Free School, George Street, Watford WD18 0BX. 

To contact us, please fill out our Contact Us Form or email info@onskil.com or telephone customer service line 01923 555 090.

Data protection

Our use of personal information and CVs supplied by users of this Site is governed by our Privacy policy. Please click here to view our Privacy policy.

Since our Clients from all around the world can purchase an access to the OnSkil platform, the respective recruiting company might also be based outside the EU or the European Economic Area (“EEA”), so that access and disclose can also occur from and to such third countries. Even though some of those countries may have a lower legal level of data protection, we will always endeavour to handle your information in accordance with this privacy policy, wherever it is processed.

Use of the Site

The information and services available on the site are provided for the sole purpose of individuals looking for employment opportunities and for employers seeking to recruit staff.  You may use, print and download information from the site for these purposes only and for no other personal or commercial purpose. You may not otherwise copy, display, transmit or distribute any material from the site and if you do or if you perform any other unauthorised processing of information on the site it shall be deemed a material breach of these terms and conditions which, in the case of a Client, shall entitle us to terminate the Services immediately on notice in writing.

We expect basic courtesy from all candidates and clients whilst using our Site and/or Services. By accessing the Site and/or using the Services, you agree that you will not upload, post or transmit through the Site, anything that (a) violates or infringes in any way upon the rights of others, including any statements which may defame, harass, stalk or threaten others; (b) you know to be false, misleading or inaccurate; (c) contains blatant expressions of bigotry, racism, racially or ethnically offensive content, hate speech, abusiveness, vulgarity or profanity; (d) contains or advocates pornography or sexually explicit content, paedophilia, incest, bestiality, or that is otherwise obscene or lewd; (e) violates any law or advocates or provides instruction on dangerous, illegal, or predatory acts, or discusses illegal activities with the intent to commit them; (f) advocates violent behaviour; or (g) poses, in our sole opinion, a threat to personal or public safety.

Further, we reserve the right to suspend provision of the Services to you in circumstances where we reasonably believe that you have performed any unauthorised processing of information. In respect of any personal data accessed or otherwise processed by a Client as a result of access to the site or the Services, the Client agrees that it shall be the sole data controller of such personal data for the purposes of the Data Protection Act 2018 and, as such, shall be solely responsible for its processing.

All copyright, database rights and other intellectual property rights in the site and the material available on the site belongs to us or its third party suppliers. Use of the site does not give you any proprietary rights in such materials.

What’s in these terms?

These Candidate terms (the “Candidate Terms“) set out the information applicable to Candidate (the “Candidate“) who wish to use the Site and apply to the contractual agreement (hereinafter referred to as the “Agreement”) between Us and you on the other hand, who are interested in or use any career service that is offered at on the Site or other websites that incorporate these Terms of Use and our mobile applications (“apps”) (collectively referred to as “Service” hereinafter). Such websites and the apps are collectively referred to as “Platforms” hereinafter.

By using the Site you accept these terms

By using the Site, you confirm that you accept these Candidate Terms and that you agree to comply with them.

If you do not agree to these Candidate Terms, you must not use the Site.

We recommend that you print a copy of these Candidate Terms for future reference.

Object of the agreement and scope of the Services

We offer a career matching service via the Platform. We want to be your lifelong virtual recruitment assistant.  If your life perspective changes, you are developing or reaching for new goals, we offer the ability to align your job search accordingly. We aim to build a long-lasting relationship, to build a product and a Service, that is available 7 days a week, 24 hours a day and which enables you to take your life and future in your own hands.

To provide you with the specific Services under registration, we will store the date of your last activity at the Platforms (“Last Activity Date”), which can include the date of your registration, and last use of Services like applying for a job.

Your Account

In order to use OnSkil, you may sign in by creating an account with your email address, which you will need to verify before logging into our services.  If you select to login using your LinkedIn or Google account, in doing so, you authorise us to access and use certain account information, including but not limited to your public profile. For more information regarding the information, we collect from you and how we use it, please consult our Privacy Policy.

You are responsible for maintaining the confidentiality of your login credentials you use to sign up for OnSkil, and you are solely responsible for all activities that occur under those credentials. If you think someone has gained access to your account, please immediately contact us. 

Your Profile

You can create a Profile (“Profile”) within your account, which will consist of various career related pieces of information to assist us with your job search.   In addition, you will also be requested to upload an anonymised CV. 

You can use your Profile to apply to job offers that are published on the platform by selecting to ‘Make An Offer’ against a job.  Employers will be unable to access any of your data until such time you grant access.  You have complete control of this process.  The respective recruiting company will then have access to your Profile even if it is not generally available and will be able to see the data you provided.  However they will not be able to see your personal data unless they have requested your profile for interview.  Only at this point will your personal data be released.  You will receive an Interview Alert confirming when any data has been shared.   

If you choose to create a Profile with us, then we will keep your CV on file until you ask us to delete your account from our Database.

We do not warrant or guarantee a minimum volume of storage capacity for your Profile. We reserve the right to temporarily or permanently restrict the data volume for uploads of data, especially if necessary due to technical reasons, for example in order to maintain or optimise the Service.

Matched Jobs

You can view job ads that have matched your profile.  All matched jobs will be accessible from your dashboard.  By clicking the respective button in the job advertisement you will be able to view more details relating to the job, apply by clicking ‘Make An Offer’ button option and/or favourite a job to revisit.  Jobs you have marked as ‘Favourite’ such saved listings in your account will then be able to accessed via your dashboard.

Application History

We will also store your Job application history (jobs you have applied for and offers you made to them) from your dashboard within the ‘Applied’ section.

Email alerts

If you choose to join OnSkil, you will receive various email communications from us. 

You will receive ‘essential communications’ which we will send you messages that we consider necessary to meet our legal obligations and your expectations of us, including about your account, your profile improvements, system updates.  If you do not wish to receive emails of this nature, you should not use OnSkil (see Closing your OnSkil account below).

Additionally, we will provide you with Job Alerts which are bespoke notifications of the latest jobs available on our site which match your search criteria. They could include:

Job Alerts

These will be sent to you when a job matches your criteria, unless no new jobs matching your criteria have been posted since your last Alert. 

Interview Alerts

If a client wishes to interview you, you will receive an alert to notify you that your personal contact details have been shared.  These will vary in frequency depending on your applications made and your profile being selected.

Company Alerts

If you choose to set-up a Vacancy, you will be alerted when candidates match to your vacancy to prompt you to log into the platform to review your applications that are matching your search criteria. These will also vary in frequency depending on your search criteria and the volume of candidates the Company receives.

You can change which Alerts you receive at any time via your matches within from your portal dashboard. You can also Snooze Job Alerts for a set period if you decide to pause your job search, or can stop receiving Job Alerts altogether if you so choose - this can also be done via your settings, or you can click the unsubscribe link in any Job Alert email.

There are other terms that may apply to you

Our Privacy policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate;

Our Cookie policy, which sets out information about the cookies on the Site; and

If you are a Client, our Client terms and conditions, which sets out information applicable to Companies and their hiring representatives.

Employment Agencies and Employment Business Regulations 2003

Candidates and Clients need to be aware that this is a job matching service and operates as a vehicle only and does not introduce or supply candidates to clients (or vice versa).  This means that we do not:

obtain sufficient information for potential clients to select a suitable candidate for the position which the client seeks to fill;

obtain confirmation of the identity of a candidate or that they have the experience, training, qualifications or authorisation to work in the position to be filled or that they wish to undertake the role to be filled;

take any steps to ensure the candidate and client are each aware of any requirement imposed by law or otherwise which must be satisfied by either of them to permit the candidate to fulfil the position advertised;

take any steps to ensure that it would not be detrimental to the interests of the candidate or the client for the candidate to fulfil the position to be fulfilled;

give any indication to clients whether candidates are suitable/unsuitable for any position to be filled in any circumstances;

propose candidates to clients or provide any information about them.

take up any references in relation to a candidate; or,

make any arrangements for accommodation of candidates.

The Conduct of Employment Agencies and Employment Business Regulations 2003 (the “Regulations”) seek to ensure that candidates are only proposed for roles for which they are properly qualified and that clients are only offered candidates who have the appropriate levels of experience, training, qualifications and authorisation for the position to be filled. Since we are only a venue and do not propose or introduce candidates to clients or vice versa, it is recommended that, if you are a candidate, you undertake the steps set out in the Regulations to ensure your suitability for the role advertised or, if you are a client, to ensure a candidate’s suitability for the role.

These could include:

1. If you are a candidate; checking the identity of the client and the nature of its business, the commencement date and duration of the position, the position to be filled including type of work, location, hours and risks to health and safety, experience, training, qualifications and authorisation which the client considers necessary or are required by law or otherwise to undertake the position, whether any expenses are payable by you as a Candidate or whether there are any requirements imposed by law or otherwise for you to satisfy before taking up a position.

2. If you are a client; checking the identity of the candidate and that the candidate has the experience, training, qualifications and authorisation required by law or otherwise for the position and whether there are any requirements imposed by law or otherwise for you, as the client, to meet to enable a candidate to take up a position.

In addition, where professional qualifications are required or where candidate are to work with vulnerable persons or children, you should obtain copies of the relevant qualifications or authorisation, obtain at least two references from people who are not relatives of the candidate and undertake a criminal records bureau check of the candidate. For more details of how to undertake a Disclosure and Barring Service (DBS) check, visit then Disclosure and Barring Service (DBS) website.

Any searching or screening tools provided by us for use in your assessment of the suitability or otherwise of any particular candidate or advertised vacancy are to assist you in taking these steps, but are not intended as a substitute.

IR35 Tax Legislation

Company representatives posting a job will need to be aware of the IR35 legislation when posting job adverts , namely that target candidates including but not limited to independent contractors, freelancers, interim and/or permanent hires. The representative must comply to the rules derived from the IR35 legislation and apply where necessary.

The application of the legislation in question must be done with reasonable care when defining the IR35 of the Jobseeker's status and in the absence of reasonable care the representative will automatically become liable for any omission. The discretion lies with companies to be updated with your obligations under the IR35 legislation.

Equality Act 2010

Subject to the clauses above, you must comply and adhere to all applicable laws when using our services,

including but shall not be limited to the Equality Act 2010 and code of practice on Employment provided by the Equality and Human Rights Commission. You must not use Our Services with the intention to discriminate or place the candidates at a disadvantage when deciding or approaching them to fulfil a job vacancy. You hereby confirm that the content of the job advert and when reviewing CV matches, you will comply with all your obligations hereunder and within the aforementioned legislation and Code of Practice on Employment. You shall indemnify Us against any claim brought by an individual arising from your breach of this obligation or any other of these Client Terms.

We may make changes to the terms of these terms

We amend these Candidate Terms from time to time. Every time you wish to use the Site, please check these Candidate Terms to ensure you understand the terms that apply at that time.

Please view the “Effective from” date at the top of these terms to see when it was last revised.

Safety; Your Interaction with members


Which country’s laws apply to any disputes?

These Candidate Terms, their subject matter and its formation are governed by English law. You and We both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

Our group

OnSkil Ltd is part of the TWRG Holdings Ltd.  TWRG Holdings Ltd is a global Recruitment Agency business that operates as a traditional recruitment business with professional recruiters accurately search and selecting candidates with companies, access to selected services can be viewed at www.twrg.co.uk.